Shipping and Returns
Returns
Please be advised that as a result of our recent retirement, our retail store closing, and the fact that products are being offered at wholesale or clearance prices, ALL SALES ARE FINAL.
Shipping
Please note carefully the definition of shipping methods:
Standard Ground Shipping- most items ship the same day if an order is received by 3:00PM EST. Standard ground shipping may be via FedEx, UPS, or USPS. Items shipped using Standard Ground Shipping usuallly take 5-7 business days to be delivered. Items shipped directly from the manufacturer may take an additional day or two. Purchases over $79 are eligible for FREE SHIPPING within the Continental US.
3-Day Select- if the order is received before 3:00PM EST, the item will ship that day and arrive on the third business day following the date of the original order (Order received by Friday at 3:00PM will arrive on Wednesday).
2-Day Select - if the order is received before 3:00PM EST, the item will ship that day and arrive on the second business day following the date of the original order (Order received by Monday at 3:00PM will arrive on Wednesday).
Overnight- if the order is received by 3:00PM EST, the item will ship that day and arrive by 4:30PM EST the following business day*
Overnight Priority- if the order is received by 3:00PM EST, the item will ship that day and arrive by 10:00AM EST the following business day*
* Items that are shipped directly from the manufacturer may be delayed by 24 hours. In this case, we will contact you by e-mail to make you aware of the potential delay.